Employee Spotlight | Geyli Ordonez
When you call to schedule an appointment, whether it be for yourself or your child, you always hope to get a cheerful and helpful voice on the other end. And for Florida Child Neurology, that’s where Geyli (pronounced Haley) Ordonez comes in.
Geyli has been with Florida Child Neurology for 4 years now, and is dedicated to providing prompt and courteous service to our patients and making the scheduling process as easy as possible for them. On any given day, Geyli responds to more than twenty voicemails from patients, insurance companies, and pediatricians. She takes anywhere from 30-40 inbound calls, and makes an average of 40-50 outbound calls per day.
Her main focus is obviously scheduling new appointments, follow up appointments for existing patients, and follow up appointments for patients seen in the hospital. But beyond that, Geyli also works closely with the insurance providers to ensure that you child’s visit is covered, and is quick to assist families in navigating any issues with their child’s coverage.
The thing she enjoys the most about working at Florida Child Neurology is how much the practice values patient interaction, and the Doctors’ tireless efforts to improve the quality of life for their patients.
Geyli is a twin, and attended Lake Sumter Community College where she received her AA degree. She has worked in the medical field for the last 11 years. In her spare time she enjoys spoiling rotten her 2 nephews and 3 nieces.