We accept Medicare and all its subsidiaries, and we participate in most managed health plans.
Our friendly office personnel are always available to assist you with claims and claim processing, with a plan to help avoid the process of becoming a financial burden.
Below is a list of the insurances accepted as of 05/11/2018:
Aetna US Healthcare HMO & PPO
Aetna Better Health-- Authorization Required
Alligance (Disney through FH & APH)
Ambetter by Sunshine Health
Blue Cross Blue Shield (All products except Medicaid)
Champus (Tricare Standard only, not Prime)
Charter Health Plan- formerly Healthcare of Sarasota
Cigna (All products except Medicaid)
Coventry Health (All products except Medicare or Medicaid)
Florida Health Care
FMH Coresource (Orlando Health)
Fortified Provider Network
Golden Rule (Processed thru United Healthcare)
Gulfcoast Provider Network
Healthchoice (Orlando Health)
Health First Health Plans (Florida Hospital Health System)--Rosen Employees need authorization
Humana (HMO, PPO, Choice Care)
Manatee Health Network
MED3000 (CMS Title 19 & 21) Only new patients out of county
Navigate (United Healthcare)
Staywell (Wellcare- Medicaid & Healthy Kids)
Tricare Standard (not Prime)
Tricare Prime (PCP Out of Network Pre-Authorization)
United Healthcare (Choice Plus, HMO, PPO, Florida Healthy Kids, Medicaid)
United Americhoice/Community Plan
University Community Health Network**
Volusia Health Care
*Exclusive Provider Network
**Only for employees of University Community, Helen Ellis
Insurance policies vary in the type and extent of coverage provided. Please obtain authorization for service prior to the day of the appointment. If authorization has not been obtained, the appointment may need to be rescheduled.
Patients are seen by appointment only. You will be offered the earliest appointment that is convenient for you and allows enough office time to adequately assess and treat the problem.
As our specialty is child neurology, occasionally we will have an emergency that may require a change in your appointment or may cause a delay in our office. We appreciate your patience and understanding should this situation occur.
We request a call at least 24 hours prior to the scheduled appointment if the patient must cancel. This allows other patients to use that time slot. Failure to do so may result in a charge for the missed appointment. If the patient appears for his or her appointment ten or more minutes late, the appointment will automatically be rescheduled. This is to assure that the practitioners stay on time for the rest of our patients. To avoid this happening, we ask that our patients arrive 20 minutes early for their appointments.
Telephone requests for prescription renewals should be made only during office hours so the doctor or practitioner may review your child's medical chart and adequately document the refill. We cannot write prescriptions at night or on the weekends. If your child is on anti-convulsant medication, please ask your pharmacist for enough medication to last until the next business day, when the office can be contacted. Your pharmacy may need to order your medication, so please call before your supply actually runs out. For the safety of your child, you must keep regular office follow-ups for us to renew prescriptions.
Our practice's Financial Policy can be viewed here.
The Patient's Bill of Rights & Responsibilities can be viewed here.